Director of Membership

Posted 2 months ago


The American Student Dental Association (ASDA) was founded in 1971 and is the largest dental student organization in the United States. With a membership of more than 24,000, ASDA represents 82% of dental students from all 68 dental schools.  ASDA’s mission is to protect and advance the rights, interests and welfare of dental students.  The association introduces students to lifelong involvement in organized dentistry and provides services, information, education, representation and advocacy.  ASDA representatives vote in the ADA House of Delegates, sit on most ADA councils and commissions and comprise one of the most respected student organizations in the nation.

ASDA is located off Michigan Avenue in downtown Chicago, with a staff of 14 and an operating budget of $4.5 million.


The Director of Membership is responsible for overseeing  membership initiatives and developing business plans to achieve strategic plan goals.  Responsible for developing and overseeing the implementation of the membership recruitment and engagement strategy; managing membership operations and development; building relationships with school administrators and members.

Position Responsibilities:

  • Directs the association’s efforts to recruit, retain and engage its membership.
  • Works with staff to develop marketing, communication and advertising materials that communicate the value of membership.
  • Reviews, evaluates and analyzes membership trends to track recruitment, retention and engagement.
  • Creates and fulfills member value proposition.
  • Collaborates with member leaders, including the Board of Trustees and Council on Membership and staff to develop programs and benefits to enhance national member value and increase member engagement at the national level.
  • Directs connection with ASDA’s chapters and chapter leaders to provide support and guidance to create a standardized membership experience.
  • Ensures the successful execution of ASDA’s annual membership processing.
  • Oversees operations of the association database, including modifications, upgrades and issues for quality assurance.
  • Manages operations of the association website, including upgrades and annual staff content review.
  • Supervises operations of the association community, including integrations and activities within the system.
  • Provides superior customer service and support for the association’s membership.
  • Develops and manages annual membership budget.
  • Collaborates with external parties on behalf of ASDA.
  • Fulfills other duties as assigned.

Position Requirements:

  • Bachelor’s degree in business administration or related field.
  • Seven to ten years’ association membership management experience preferred. Experience working with chapters is desired.
  • Excellent leadership, strategic oversight, managerial, planning and organizational skills.
  • Strong project management and analytical skills; ability to problem solve, multi-task and create new ideas to grow membership.
  • Demonstrated experience managing staff. Ability to lead teams to successfully carry out projects and meet strategic goals.
  • Proficiency and experience with association management software.
  • Experience managing budgets.
  • Ability to build effective working relationships at all levels.
  • Excellent verbal and written communication skills.
  • Some travel and weekend/overtime work required


This search is being conducted by Mary McMahon, Associate, Tuft & Associates, Inc. Qualified candidates should submit, in confidence, a resume and a cover letter that outlines relevant personal qualifications to:

  • Complete the resume submission form below, and include your resume and cover letter.
  • Email your resume and cover letter to Tuft & Associates, Inc. at

Job Features

Job CategoryOpen
LocationChicago, IL